Our Guarantee

We guarantee your 100% satisfaction, for we know you will love our quality!

Our goal is to offer exceptional quality to ensure your best garden ever! All seeds have good viability, and all plants are guaranteed to arrive at your home in excellent condition and to thrive once planted and cared for. If something goes amiss, please contact us immediately. We will promptly either issue a house credit to use anytime, refund the price of the seed or plant, or send a replacement seed or plant, if available. Please note that plant and seedling losses due to weather, animals or neglect are beyond our control. Shipping charges are non-refundable.

Contact our customer service department with your questions about our products and services.

Claims: In the rare event that you receive a damaged plant shipment, please open and inspect the shipment immediately. Please keep the box. Most plants will recover quickly from a few injured stems, but if the damage is substantial, please let us know and we will reship the affected plants, if possible. Email us by using our "Contact Form" . Be sure to include your customer # or invoice # when contacting us.

Contact Us: Please use our "Contact Form"

Returns & Exchanges

Seeds: Our goal is to offer exceptional quality to ensure your best garden ever! If you are not satisfied with the quality of our seeds, please let us know immediately and we can offer a replacement package, if available, or issue a house credit or refund for the amount of the seed. Shipping and handling charges are not refundable.

Plants: In the rare event that you receive a damaged plant shipment, please open and inspect the shipment immediately. Please keep the box. Most plants will recover quickly from a few injured stems, but if the damage is substantial, please let us know and we will reship the affected plants, if possible. Email us or call us at 1(800) 684-0395. Be sure to have your customer # or invoice # ready. Shipping and handling charges are not refundable.